Field Worker/Interviewer

Field Worker/Interviewer

Posted 1 year ago

Project: CHORDS (Costs, HIV Outcomes and Real-world Determinants of Success) Study of the New York City Ryan White Part A Care Coordination Program (CCP)
Funding Agency: National Institute of Mental Health (NIMH)
The Research & Evaluation Unit of the Care and Treatment Program is recruiting Field Workers/ Interviewers for the CHORDS study. CHORDS is a local collaborative research study funded since September 2013 and carried out by the City University of New York (CUNY) School of Public Health (Principal Investigator Denis Nash, PhD) and the New York City Department of Health and Mental Hygiene (NYC DOHMH, Principal Investigator Mary Irvine, DrPH). The project investigates socio-demographic, behavioral, social-environment/ interpersonal and life-history factors, as well as CCP site-level factors and receipt of key CCP components (e.g., case management, patient navigation, directly observed antiretroviral therapy, health education), as determinants of health outcomes among program clients. Both currently active clients (600) and those recently active but lost to follow-up (120) will be interviewed, for a total of 720 interviews gathered over the course of several months. Data collection entails a one-time, approximately 30-minute web-based survey designed for participant self-administration via an ACASI (Audio Computer-Assisted Self-Interview) tool, unless otherwise requested.
Under the direction of a Survey Coordinator, Field Workers/Interviewers will conduct survey recruitment activities at a total of 10 agencies spread across four NYC boroughs, and will carry out other activities (including phone/e-mail communications and technical assistance to sites and participants) from the NYC DOHMH offices at 42-09 28th Street in Long Island City, Queens. Field Workers/Interviewers will also administer surveys to those participants who may need assistance, and will be called upon to assist with distributing gift cards (incentives) after survey completion. However, the primary tasks of the Field Workers/Interviewers relate to the recruitment processes of contacting clients, explaining the study, distributing survey login details, assisting with survey setup and technical support, administering the survey when client self-administration is not feasible or is not the client’s preference, and tracking recruitment steps and their outcomes using standardized project logs – while always scrupulously maintaining the confidentiality of client data and ensuring fidelity to the current study protocol and procedures.
See below for details, and if interested, please contact Elena DiRosa, CHORDS Survey Coordinator, at: Résumés can be sent directly to that e-mail address.

Field Worker/Interviewer Responsibilities:

  • Participate in and successfully complete required trainings
  • Adhere to all federal, state, local and institutional confidentiality laws and protocols, based on trainings/materials to be provided, and guidance from the Survey Coordinator
  • Maintain regular communications with recruitment sites
  • Prepare, transport, store and maintain survey recruitment materials and supplies
  • Provide ongoing training/TA to recruitment sites on study procedures, including but not limited to:
    – collection of “permission to contact” for the study team to follow up with clients
    – distribution of study team contact information and/or survey tool access details
    – tracking of recruitment efforts and outcomes at the site level, and routine sharing of tracking log data for central compilation, analysis and maintenance
  • Compile tracking log data from individual recruitment sites, and help maintain the master tracking log at NYC DOHMH, for management of recruitment and incentive distribution
  • Continually monitor sites’ activities related to the study, to ensure appropriate recruitment progress as well as ongoing fidelity to the study protocol and procedures
  • Provide information about the study, and connect potential participants or site staff with the Survey Coordinator, where further communication or other resolution is needed
  • Immediately report any deviations from the study protocol or any data security risks, to the Survey Coordinator and/or NYC DOHMH Principal Investigator
  • Conduct informed consent and structured interviews with study participants when self-administration is not feasible or is not the client’s preference
  • Accurately document participant information (on tracking logs, permission-to-contact forms, messages to other study team members, and surveys)
  • Maintain data integrity (ensure collected data accurately represent participant information)
  • Provide information about additional resources (from the study materials) as appropriate
  • Assist with other aspects of the research as requested
  • Assist with other related duties as assignedQualifications:
  • Ability to adhere to detailed survey research protocols
  • Ability to comply with strict protocols for confidentiality
  • Proficiency in Spanish and/or French is a strong advantage
  • Strong and unflagging attention to detail
  • Strong oral communication skills
  • Sensitivity and responsiveness to agencies’ and clients’ concerns, questions and comfort levels with study procedures
  • Effective organizational skills, including rigorous habits of documentation
  • Keen recognition of issues that may require the attention of other study team members
  • Ability to establish rapport with people from diverse racial/ethnic, sexual orientation, gender identity, socioeconomic, age, cultural, disability, and religious groups/perspectives
  • Experience interviewing, and specifically comfort asking/hearing about sensitive topics
  • Ability to learn and use computerized interview programs
  • Ability to travel on public transit throughout New York City and maintain security of study suppliesSpecial Requirements:
  • Willingness to work some long or evening/weekend shifts if needed during the survey period

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